iSMaRT+

Intranet Service Management and Resource Tracking

Using Impetus forward thinking policy, iSMaRT+ is supplying real time reporting and analytical tools. These include current and historical response times, fault patterns and service call outcomes. The facility also allows feedback of information to Impetus of equipment upgrades and changes.

We strive to provide quality, cost effective services, real time customer interaction, feedback and report analysis.

Reasons for using iSMaRT+:

• View outstanding calls and monitor their progress from inception to fruition.
• View current outstanding calls in detail, by clicking on them
• Placing calls over the internet, available 24/7
• Informing the customer of a placed service call by email enabling a permanent record
• View historical closed service calls
• View historical closed calls in detail 

If you are an existing customer and have your username and password ready, click here to enter.